About Us

 

PsychologistAuthor  |  Consultant  |  Speaking ScheduleTrainer | What Others Are Saying

Dr. Maheu is a leader in telemental health, online counseling and online therapy. For more than 17 years, she has consulted with large health and mental health insurance companies, community clinics and centers, physician groups, universities, and independent practitioners. She not only is a strong proponant of online services, but has pioneered many efforts in support of telehealth since 1994:

  • She was the first independent practitioner to develop an online consumer portal for psychology worldwide (1994)
  • She chaired the first Telehealth-related Task Force formed at the American Psychological Association (1995)
  • Also serve the American Psychological Association in several subsequent telehealth ethics-related capacities, most notably in 1998, Dr. Maheu was appointed to a 3-year term on the Committee for Professional Practice Standards (COPPS), where she was the first “telehealth lead”
  • She  was the first psychologist to write a telehealth-related academic and professional book (2001)
  • She was the first psychologist to be the lead author of a tele-mental health handbook in 2004. (It serves as a cornerstone text today.)
  • All together,  she has served on over a dozen telehealth-related task forces and committees, not only at the American Psychological Association, but also at the American Counseling Association, the California Psychological Association and the American Telemedicine Association
  • She has served as the Technology Guest Editor for APA’s “Psychological Services” journal

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She is the Executive Director of the TeleMental Health Institute, where professionals of all mental health disciplines can earn continuing education (CE) in the world’s first Certificate Program in Telemental Health. Her most recent area of consultancy is in smartphone application or “app” development (i.e., iPhone apps) for mental health professionals seeking to deliver their expertise to the consumer’s hip pocket. In this latest focus, she draws upon her long history of developing consumer-based materials and services for consumers online. For example, she was the Founder and still is the Editor-in-Chief of SelfhelpMagazine, an online portal that is an award-winning, peer-reviewed publication holding contributions from thousands of mental health professionals worldwide. It was selected by the National Institute of Mental Health (NIMH) as the only recipient of funding to showcase mental health technology during President Clinton’s 1997 inauguration. Under Dr. Maheu’s stewardship, SelfhelpMagazine has served over 35 million visitors from around the world and enjoys one of the largest online consumer resources for evidenced-based psychology translated into plain English. Dr. Maheu’s work in the magazine has been featured in USA Today, Web Magazine, the Utne Reader, US News and World Report, the Miami Herald, the LA Times, National Public Radio and many more print, radio and television media outlets.

Psychologist

Dr. Maheu is a Licensed Psychologist in San Diego, California and has worked in independendent practice for more than 35 years (PSY#11921). She has served the leading professional mental health associations in various telehealth-related positions since 1995:

American Psychological Association

  • Division 46 Chairperson of the Internet Ethics Subcommittee in 1995 – 1996
  • Division 35 Chairperson of Telehealth Task Force and the Telehealth Liaison 1996 – 1997
  • Content Expert to the APA’s Telehealth Institute in 1997
  • Division 46 Co-Chair of the Telehealth Task Force in 1998 – 1999
  • Committee on Professional Practice Standards (COPPS) 1998 – 2000
  • Division 35 Chairperson of the New Media Task Force 2009 – Present

American Counseling Association

  • Member of the Cyberpsychology Task Force 2001 – 2003

California Psychological Association

  • Board Member of the Division of Media and Technology 1999 – 2000
  • Member of the  Task Force for Innovation in Psychology 1999 – 2000
  • Chair of the Presidential Telehealth Task Force 2000 – 2002
  • Member of the Committee for Continuing Education 2000 – 2003

     

American Telemedicine Association

  • Member of the Telemental Health SIG Policy Group 2011
  • Member of the Desktop and Mobile Telemental Health Work Group 2011

Author

Dr. Maheu is the lead author of E-Health, Telehealth & Telemedicine A Guide to Startup and Success. This academic/professional book was co-authored by Pamela Whitten, Ph.D. and Ace Allen, M.D.  This text is a hands-on resource that shows how communication technologies can be designed, implemented, and managed to help professionals expand and transform their professional roles. Step by step, the authors reveal how to introduce innovative communication tools to a wide range of settings. This indispensable book contains suggestions for program development, ethical, legal and regulatory solutions, and technical options. For more information, see this description and comments from leaders in healthcare, business and administration.

 

Her second book, Infidelity on the Internet is co-authored with Rona Subotnik, MA. This consumer- oriented book examines online cheating as based on an extensive survey of visitors to SelfhelpMagazine. This self-help manual reflects dozens of poignant stories from dozens of people who experienced the roller-coaster of infidelity on the Internet. The book defines “emotional cheating” and brings sanity to an otherwise crazy-making experience. It serves as a survival guide, and gives a detailed glimpse into the repair work by couples struggling with online cheating.

 

Dr. Maheu’s third book,  The Mental Health Professional and the New Technologies: A Handbook for Practice Today was co-authored with Myron Pulier, M.D., Joseph McMenamin, M.D., Esq., Frank Wilhelm, Ph.D., and Nancy Brown-Connolly, RN, MSN. Written by this highly specialized multidisciplinary team, this text serves as a how-to manual for both the beginner as well as seasoned telehealth professional. It  gives a wide range of examples for how to use (and not use) email, chat rooms, telephones and videoconferencing systems with patients to deliver remote service. It details how to build a professional presence through websites and communities. It guides the reader through an easy-to-understand outline of risk management from the perspective of legal/ethical solutions. To the delight of many, it also provides a sample of the type of informed consent document to be considered for use with patients when using technology as a mental health professional or coach.
 

Consultant

Dr. Maheu offers consultation to help accomplish these goals:
  • Telehealth Systems Development
    • Identify and recruit mental health providers to staff your telehealth network
    • Technology service/product offerings
    • Evaluating computerized interfaces for mental health populations
    • Reimbursement strategies for Medicare, Medicaid and private payers
  • Risk Management, Training & Auditing
    • Develop a simple yet comprehensive legal/ethical risk management policy
    • Train your staff to deliver legal, ethical and reimbursable services to new consumer populations
    • Deliver a motivating and cutting-edge telehealth keynote to your professional group
    • Audit your web presence
  • Revenue Generation: Expand Your Service & Product Offerings
    • Unbundle your e-book into multiple products
    • Create a mobile phone application (iPhone app) or other software
    • Formulate and implement an online marketing plan 

Trainer

 



Since 1995, Dr. Maheu has personally delivered or helped organize over 165 telehealth-related professional papers and training sessions at the American Psychological Association, American Telemedicine Association, the American Counseling Association, and numerous state professional associations. As an ethicist, her areas of expertise include risk management: legal/ethical, standard of care, clinical protocols, authentication, informed consent, community-building and the nuances of malpractice insurance for remote practitioners. Her consumer-oriented speaking topics include multi-media product development & online marketing. Her expertise also includes Internet-related addictive and overuse behaviors,  such as online romance, dating, and infidelity. 

She has trained students and faculty at leading universities such as Albert Einstein School of Medicine, Alliant University, Arizona State University, and Johns Hopkins. She is the former Director of Telehealth and Ehealth for Alliant University.

…we received an overwhelming positive response from those who attended your session. Your presentation provided new ideas for clinicians to integrate into their area of practice.
Patricia Costales, LCSW, Executive Director, Guidance Center, Long Beach

 
 
 
 
Dr. Maheu’s Speaking 2011 Schedule
Date and Time Presentations / Symposia Location
April 27, 2011 Cincinnati Academy of Professional Psychology Cincinnati, Ohio
April 20-21, 2012

Georgia Psychological Association, Annual Convention

  • Keynote
  • Quick Blueprint for Successful, Legal & Ethical Telepsychology
  • Internet Self-help: Development and Marketing Strategies for a Lucratvie 21st Century Practice

Brasstown Valley Resort and Spa, Young Harris, Georgia

March 21-25, 2012

Psychotherapy Networker Symposium 2012

Washington, DC
March 21-25, 2012

American Counseling Association

  • Title of Presentation: Cybercounseling: Legal and Ethical Issues in Social Networking
    • Chair: Donna Ford, M.A.
    • Presenter: Marlene M. Maheu, Ph.D.
San Francisco, California
October 26, 2011 Employee Assistance Roundtable Denver, Colorado
October 14 & 15, 2011

Telehealth Summit 2011, TeleMental Health Institute, Inc.

Host:

              Marlene M. Maheu, Ph.D.

Speakers:

Joseph McMenamin, MD, JD  TeleHealth Informed Consent, HIPAA, HITECH Act

Keely Kolmes, Psy.D. Social Media Policies for Your Telehealth Clients & Patients

Mike Young, Esq. Internet Law (privacy policies, terms and conditions, email disclaimers, copyrights & trademarks, internet advertising)

Joe Bavonese, Ph.D. Legal & Ethical Issues in Savvy Internet Marketing for Your Mental Health Practice

Eve-Lynn Nelson, Ph.D. Delivering Pediatric Telehealth in Your Community

Marlene M. Maheu, Ph.D.  Ethical and Reimbursement Issues in Telehealth and Online Counseling

Christa Natoli, Director, Center for Telehealth and eHealth Law

Webinar Conference
October, 2011 Psychotherapist Networker, 21st Century Ethics Internet Webinar

August 7, 2011

Sunday, 10 – 11:50 a.m.

American Psychological Association, Annual Convention

  • Title of Presentation: Telehealth and Telepsychology Licensure: Barriers and Possible Solutions as Psychology Adopts the Psychotechnologies
    • Chair  & Presenter: Marlene M. Maheu, Ph.D.
      • Telehealth Licensure for Practice via Internet & Smartphone: The Case for Telepsychology Education
    • Co-presenters: Dena Puskin, D. Sc., Stephen Demers, Ph.D, Joe McMenamin, MD,  JD 
    • Disscussant: Pat DeLeon, PhD, JD, MPH
Walter E. Washington Convention Center, Room 151 B, Washington, DC

August 6, 2011

Saturday, 12-1:50 p.m.

American Psychological Association, Annual Convention

  • Title of Presentation: Healthcare and Psychology, The Challenge of Change
    • Moderator: Robert Ax, Ph.D.
    • Presenters: Katherine Nordal, Ph.D., Paul Craig, Ph.D., Pat DeLeon, PhD, JD, MPH, Marlene M. Maheu, Ph.D., James Bray, Ph.D.
Walter E. Washington Convention Center, Room 147 A, Washington, DC

August 6, 2011

Saturday,  8 – 9:50 a.m.

American Psychological Association, Annual Convention

  • Title of Presentation: The Future of Telehealth and Telepsychology in Psychological Research and Practice
    • Chair: Marlene M. Maheu, Ph.D.
    • Co-presenters: Skip Rizzo,  Ph.D., Les Posen, Myron Pulier, MD
Walter E. Washington Convention Center, Room 150 B, Washington, DC

August 5, 2011

Friday, 11 – 11:50 a.m.

American Psychological Association, Annual Convention

  • Title of Presentation: Psychological Services in Australia and the United States
    • Chair & Presenter: Mindy Mueller, Psy.D.
    • Co-presenters: Les Posen
    • Disscussant: Marlene M. Maheu, Ph.D.
Walter E. Washington Convention Center, Room 147 A, Washington, DC

August 4, 2011

Thusday, 8 a.m. – 3:50 p.m.

7-hour CE Program

American Psychological Association, Annual Convention. Telehealth and Telepsychology Best Practices — Successful Practice, Psychotechnologies and Reimbursement

  • Title of Presentation: Legal, Ethical, Practical and Technological Recommendations for Delivering Psychotherapy “Online” or Via Telehealth
    • Chair & Presenter: Marlene M. Maheu, Ph.D.
    • Co-presenters: Les Posen, Skip Rizzo, Ph.D., Mindy Mueller, Psy.D., Myron  Pulier, MD, Joseph McMenamin, MD, JD
    • Disscussant: Pat DeLeon, PhD, JD, MPH

Lexington Room, Hyatt Regency Washington DC Hotel, Washington, DC.

July 28, 2011

Thursday

The National Center for Telehealth & Technology (T2), 2nd Annual Virtual Worlds Conference

  • Title of Panel: Legal & Ethical Issues in Virtual Worlds
Seattle, Washington

May 3, 2011  

1:15 – 2:15 p.m.

American Telemedicine Association

  • Title of Panel Presentation: Internet-Based Telemental Health: Are We Facing a New “Wild West?”
    • Moderator: Joseph Ternullo, JD, MPH, Partners Healthcare
    • Panelists: Dena Puskin, D. Sc., Marlene M. Maheu, Ph.D., Joseph McMenamin, MD, JD, Kenneth Drude, Ph.D.
Tampa, Florida
May 1, 2011

American Telemedicine Association

  • Title of Presentation: Internet Telemental Health – Legal/Ethical Issues
Tampa, Florida
April, 9, 2011

California Psychological Association Annual Convention

  • Title of Panel Presentation: Legal/Ethical Telepsychology Opportunities through Internet Websites, Podcasts, eBooks, Continuity Programs and iPhone Apps
San Diego, California
Dr. Maheu’s Completed Presentations 2010
Date and Time Presentations / Symposia Location
November 11, 2010 Institute for Behavioral Healthcare Informatics Bethesda, Maryland
October 21, 2010 The Guidance Center, Clinical Awareness: CyberCulture Long Beach, California
October 21, 2010 American Psychological Association, Telehealth Retreat, Content Expert Washington, DC (remote presentation)
October 14, 2010 Arizona State University, Telepsychology: Legal/Ethical Issues
Phoenix, Arizona
June 28, 2010 Arizona State University, Telepsychology: An Introduction Webinar
Friday, October 8, 2010 San Diego Psychological Association, Legal & Ethical Issues in Telepsychology: Expanding Your Practice San Diego, California
Tuesday, May 18, 2010 American Telemedicine Association,  2010 15th Annual International Meeting and Exposition, Internet Telemental Health: Legal, Ethical and Best Practice Considerations San Antonio, Texas
April 29, 2010. Mental Health Pros, Online Counseling & Psychotherapy: A Cautious Practitioner’s Keys to Success Webinar
April 22 – 25, 2010 American Association of State and Provincial Licensing Boards: Invited Keynote Address Seattle, Washington
April 2010 California Psychological Association, Telehealth Challenges & Ethics in Clinical Practice, California Psychological Association, 2010 Convention Hilton Orange County in Costa Mesa, CA
February 27, 2010 American Psychological Association, Division 35, Society for Psychology of Women, Social Media-based Communication Tools Dallas, TX
February 24 – 26, 2010 National Summit on Interpersonal Violence & Abuse Across the Lifespan: Forging A Shared Agenda Hosted by the National Partnership to End Interpersonal Violence Across the Lifespan (NPEIV), Ethical and Legal Issues on the Growing Edge of Treatment: Expand Your Practice Safely, Dallas, TX Dallas, TX

Thursday, August 12, 2010
from 9:00 AM – 10:50 PM

118th American Psychological Association Annual Convention, Division 38 & 21: New Techniques and Technologies for Graduate and Medical Education, Legal and Ethical Issues: Psychologist’ Offering of Psycho-education Online

San Diego Convention Center: Room 31A

Thursday, August 12, 2010
from 2:00 PM – 3:50 PM

Symposium Chair:
118th American Psychological Association Annual Convention, Division 22, Telehealth and Telepsychology Come of Age: Research, Practice & Reimbursement Solutions

Presenters: Marlene M. Maheu, Ph.D., Robert Glueckauf, Ph.D., Pamela Forducey, Ph.D., Thomas Bergquist, Ph.D., LP.

San Diego Convention Center, Room 7A
Saturday, August 14, 2010
from 12:00 -1:50 PM

Symposium Chair:

118th American Psychological Association Annual Convention, Division 31, Legal, Ethical & Reimbursement Solutions for the Immediate Implementation of Telehealth & Telepsychology in Defined Settings

Presenters: Marlene M. Maheu, Ph.D., Thomas Nagy, Ph.D. & Joseph McMenamin, M.D., J.D.
Discussant: Pat DeLeon, Ph.D.

San Diego Convention Center: Room 30C
Sunday, August 15, 2010
from 8:00AM – 3:50PM
7-hour CE Program Download Flyer Here

118th American Psychological Association Annual Convention, Continuing Education Workshop, Legal, Ethical, Practical and Technological Suggestions for Delivering Psychotherapy Online

Presenters: Marlene M. Maheu, Ph.D, Myron Pulier, M.D. & Joseph McMenamin, M.D., J.D.
Discussant: Pat DeLeon, Ph.D., J.D.

Hilton San Diego Bayfront Hotel
1 Park Boulevard, San Diego, CA, 92101, Aqua Room, 306A

What Others Are Saying …

Pat DeLeon, Ph.D.“Dr. Maheu is psychology’s telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90′s.  Telepsychology is the 21st century and our practitioners in particular must become knowledgeable.”

Pat DeLeon, Ph.D., MPH, JD, Former President, American Psychological Association

James Bray, Ph.D.“Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice.

Marlene does terrific workshops–don’t miss them if you have a chance to see her in action. You will learn practical steps to expand your practice and improve your services using the latest technologies. I highly recommend Dr. Maheu.”

James Bray, Ph.D., Past President, American Psychological Association, Associate Professor at Baylor College of Medicine

Gerald Koocher, Ph.D.“Marlene has worked at the forefront if telehealth for many years and has substantial expertise in the area. I strongly recommend her as a speaker and consultant in this arena.”

Gerald Koocher, Ph.D., Past President, American Psychological Association, Associate Provost at Simmons College

Robert L. Glueckauf, Ph.D.“Dr. Maheu is a outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services.”

Robert L. Glueckauf, Ph.D., College of Medicine, Florida State University 

Larry Rosen, Ph.D.
“Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen.”

Larry Rosen, Ph.D., Professor, CSU Dominguez Hills
 

Larry Brooks, Ph.D.Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I’ve taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field.

Larry Brooks, Ph.D., Clinical Psychologist, Private Practice – Psychotherapy & Supervision

Reid Hester, Ph.D.“Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I’ve known her for years and her work in ethics and telehealth have been of the highest caliber.”

Reid Hester, Ph.D., Partner, Behavior Therapy Associates, LLP

Ofer Zur, Ph.D.Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn’t even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health.”

Ofer Zur, Ph.D., Zur Institute

Judith Blanton, Ph.D.“Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise.”

Judith Blanton, Ph.D., Blanton Consulting

“…we received an overwhelming positive response from those who attended her session. Dr. Maheu’s presentation provided new ideas for clinicians to integrate into their area of practice.”

Patricia Costales, LCSW, Executive Director, Guidance Center, Long Beach

Dale Masi, Ph.D.,“Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students.”

Dale Masi, Ph.D., President/CEO, Masi Research Consultants Inc.

“Marlene is a visionary in the world of mental health and telemedicine. Her insight into these emerging fields are shaping the way care is being delivered now, and will shape how care will be delivered in the future. She has been a great asset to us in out efforts to develop innovative new delivery models.”

John Brownlee, President/CEO, Quinnian Health, Inc.

Eric Kuelker, Ph.D.“Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization.”

Eric Kuelker, Ph.D., Past President, Mental Health Pros

Kenneth Drude, Ph.D.“Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies.”

Kenneth Drude, Ph.D.

“Marlene M. was always working at the cutting edge in the application of new internet technologies to the delivery of psychological services when we worked together on projects at the American Psychological Association some years ago. Many of the things she initiated as innovative and “futuristic” have now become incorporated into customary practice.”

Russ Newman, Ph.D. Provost and Vice President for Academic Affairs, Alliant International University

Stephanie A. Shields, Ph.D.Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings.”

Stephanie A. Shields, Ph.D., The Pennsylvania State University

“Marlene has long been a pioneer in telemental health. She has ambitiously blazed new trails for psychology in the information age, outlining the legal and ethical issues related to emergent technological solutions and working to set the standard of care as a scholar, author and presenter at the APA.”

Leigh W. Jerome, Ph.D.,  CEO/President, The Institute for Triple Helix Innovation

Ellen Cole, Ph.D.“I wanted to establish a task force on ‘new media,’ but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes.”

Ellen Cole, Ph.D.,  Former President, Society for the Psychology of Women, American Psychological Association


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